Don't Bite

One of those robotic types called this morning to discuss the extra charges that were added to my latest trip. Luggage: $15 per flight. Failure to book within 21 days: $50. One day we're going to look back and marvel at the way companies in the heat of the recession chose to bite rather than kiss the hand that feeds them.

I saw it yesterday, too when I decided last minute to add more turkey to the order and the deli counter guy had a postal because he had to re-open the envelope and stuff in a few more slices. (Question: Is it oxymoronic for a deli counter guy to go postal or just plain moronic?) Shouldn't I be "yes ma'am"ed since I'm in the store ("Stores Are Begging Consumers to Shop") and not sitting home creating spreadsheets of my husband's expenditures?

Speaking of spreadsheets...ladies take note: Now that business has fallen off the cliff our husbands still deserve a chance to demonstrate their prowess with Excel so be prepared to receive attached documents outlining your daily expenditures. It's one thing to justify six ounces of the most sumptuous white tea from one of NYC's grandest tea salons at the time of purchase (excellent for boosting the metabolism) and another thing to justify the purchase while trying to wiggle into fitted black skirt (clearly, metabolism is still not up to speed).